Don’t you just love to follow up? No?
You aren’t alone. Rejection is always a possibility and who enjoys rejection? Maybe you will be perceived as being too pushy? How do you know when it is the best time to call? Did you just imagine that little glimmer of interest?
But it can be painless…and profitable. Remember when you have already made contact, the follow up will be a personal warm-call rather than an anxious cold-call. The hardest step has already been taken and now you have nothing to lose and so much to gain.
There is a simple yet effective way to build relationships with clients, so instead of
having to make a ‘sale’, they are rushing to you to purchase.
Discover how this works time and time again by activating
The SPEAK Method as you realise how each of the
5 Keys of Authentic Selling is critical in cultivating lifelong clients…. Learn More About This Event Now… >>>
While following up is a crucial component of any proposition, it is often forgotten as an important tool for continual customer progression. It is a rare event that the customer will think, “Well that sounded interesting, I must call her back.” It does happen but it is more common that everyday life can consume a customer and you can easily be forgotten. It is your job to ensure that you are not forgotten in the best possible way.
It is a shame to miss out on the sale because you did not remain in the spotlight.
All of the valuable work done to build rapport and connect with prospects can be easily wasted if you don’t follow up in the most advantageous manner.
Knowing how to do this in the most beneficial method is central to taking the next positive step in making the sale. There are three indisputable factors that facilitate this process.
When following up ensure you…
- Get a commitment
- Build equity and be remembered
- Email a reminder and even agenda
I see so many people missing out by not getting this part right as they revert back to that initial negative thinking where they feel as if they are being pushy if they follow up, or they don’t want to ‘bother’ the person. Wrong!
You are doing yourself and your customer a great injustice if your customer isn’t worth following up.
A ‘sure sale’ is lost when you don’t follow up and resolve any issues they may be having. You can avoid this from happening when you know the right techniques to follow up effectively and achieve the results you want. These techniques will give you more confidence and are skills that can be learnt.
- Be persistent
- Be polite
- Don’t be a pest
Best wishes till next time.
P.S. To learn more about overcoming anxiety around selling register here for this workshop